Edinburgh Airport

Placemaking at Edinburgh Airport
  • Customer Edinburgh Airport
  • Architect Green Furniture Concept
  • Year 2018
  • Location Edinburgh, Scotland
EDI liked our design and wanted to see how it could influence the passengers. Seeing a satisfaction increase in this proportion was a great joy! Adding the improved memorability effect that the design impact has given to the destination branding of EDI, and the increase in retail sales in the area, I think that the decision to go further was easy.
Johan Berhin, designer & founder at Green Furniture Concept

Edinburgh airport started their Green experience in 2017 with a pilot installation in the centrally located gates 10 & 11. Placemaking, continuously bending rows of seating from Green Furniture replaced the old vinyl upholstered beam seaters.

EDI’s main reason for choosing Green Furniture was density of seating, and the number of seats on the same footprint was increased by 44%. Design was also important to EDI and the actual passenger effect of the design was remarkable – passenger satisfaction of the waiting area raised from 52% to 81%.

“EDI liked our design and wanted to see how it could influence the passengers. Seeing a satisfaction increase in this proportion was a great joy! Adding the improved memorability effect that the design impact has given to the destination branding of EDI, and the increase in retail sales in the area, I think that the decision to go further was easy.” says Johan Berhin, designer & founder at Green Furniture Concept.

Green has now installed seating in three rounds at EDI, with a total of 1300 seats in their International Departure Lounge and commercially close gates.

EDI and the commercial effect of passenger satisfaction
Edinburgh Airport (EDI) raised its retail and F&B sales considerably in the areas furnished by Green Furniture. EDI turnover is approximately 180M£ from where roughly one third generally comes from retail and F&B, thus a positive change quickly becomes profitable. The placemaking seating from Green Furniture is around the majority of the commercial environment.

Changing from upholstered seating, it is noticeable that passengers were so much more happy about the seating area despite that the Green seating is harder and that the density of seating in the area was som much increased. This shows the importance of the atmosphere in the place, the positive impact it has on people.

186

trees planted thanks to this project

Products in this project

Modules

Nova C Double Back 100

Article number: NBAD1
Details

Nova C Double Back 150

Article number: NBED5
Details

Nova C Double Back 30°

Article number: NBAD2_30
Details

Nova C Double Back 45°

Article number: NBAD2_45
Details

Nova C Double Back Endpiece

Article number: NBAD7
Details

Add-ons

Nova C Wireless Table

Article number: NBX_TW
Details

Nova C Back Armrest

Article number: NBA_A
Details

Nova C Table

Article number: NBX-XX
Details

Nova C FB Armrest

Article number: NBA_A2
Details

Nova C FB Armrest w/Charger

Article number: NBA_A3
Details

Nova C Leg Charger

Article number: A01D_x
Details

Nova C Logo on Rib

Article number: NBA_RL
Details

Nova C Double Back Endpiece Cover w/Charger

Article number: NBAD_ECC
Details

Nova C Double B2B Cover

Article number: NBAD_EC2
Details

Nova C Rib Charger

Article number: NBA_RC
Details

Configurations

Nova C Double Back Straight

Article number: NBADC1
Details

Nova C Double Back Wiggly

Article number: NBACD6
Details

Nova C Double Back Tilde

Article number: NBADC5
Details

Nova C Double Back Ondular

Article number: NBACD4
Details

Nova C Double Back Bracket

Article number: NBEC2
Details

Nova C Double Back Omega

Article number: NBADC3
Details

Nova C Crossroad 4 Small

Article number: NBXC4
Details

Nova C Crossroad 3 Small

Article number: NBXC3
Details

Nova C Crossroad 3 Large

Article number: NBXC6
Details

Green airports

Whether working with a blank canvas or retrofitting a terminal, we will help you bring a comfortable experience from check-in to gate. Taking passenger satisfaction as our starting point, we create places that make the travel experience easy to enjoy.

Discover more airport design
Planning tool and layout planner

Let us design your next airport space

Our in-house designers will help you with a free 3D floor-plan rendering.