London Bridge Station

London Bridge Station design
  • Customer Network Rail
  • Architect Green Furniture Concept
  • Year 2019
We need to look after our passengers from the moment they choose to travel by train and this project shows we care and that we want them to have a comfortable journey as soon as they arrive at our stations.
John Halsall, Route Managing Director, South East Network Rail

The Autumn 2018 National Rail Passenger Survey showed just 23 per cent passenger satisfaction with seating at Victoria and 36 per cent at London Bridge. The South East route team decided to upgrade the seating in response to that passenger feedback and the total seat capacity at Victoria and London Bridge is now being increased from 150 at each station to 400 at each station

388

trees planted thanks to this project

London Bridge Station Design

The challenge

Although London Bridge station was a modern and well-renowned station, the management at Network Rail still couldn’t figure out the low passenger satisfaction at 36% and how to get it higher.

The Green solution

By working with the architecture of the building, bringing nature inside, and using the warmth and natural feeling of the shape of wood, we managed to increase the satisfaction to 80%. “The entire behavior pattern of the station has changed – people slow down, get a coffee, a newspaper and enjoy the waiting”– Anthony Dewar, Head of Buildings and Architecture, Network Rail.

Anthony Smith, Chief Executive of Transport Focus comments: “Passengers tell us that one of their main priorities at stations generally and at London Victoria is for better and more seating. These new, good looking seats provide just that.”

The seats, which are similar to those installed at Stansted Airport, were made by Green Furniture Concept. The team chose a multi-coloured wooden configuration with tables built in for laptops and coffee cups.

Darren Williams, station manager, London Victoria said: “The new seating follows in the footsteps of other passenger experience initiatives which we have recently launched such as the refurbishment of the toilets and the Team Victoria initiative which has seen all Network Rail and train operating staff at the station wear the same uniform.

“It’s tangible proof that we are working to do things differently for passengers now.”

John Halsall

We need to look after our passengers from the moment they choose to travel by train and this project shows we care and that we want them to have a comfortable journey as soon as they arrive at our stations

John Halsall, Route Managing Director, South East Network Rail
Before picture of London Bridge station

Before Green placemaking

The previous seats at the stations were cold and not inviting to sit on. In addition, they were far too few.

Design concept

Entrance area with 184 new seats.

Part of the design at London bridge station

"The Elephant Foot"

The so called "Elephant Foot" column encircled by a seamless Nova C Back.

The result

Modular seating at London Bridge Station

Architectural fitting

Warm seats, matching the ceiling, encirceling the elephant foot column.

Interior design of London Bridge Station

Accessible seats

Accessible and elevetade seats close to the lifts.

Products in this project

Modules

Nova C Back 100

Article number: NBA1
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Nova C Back 150

Article number: NBA5
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Nova C Back Convex 30°

Article number: NBA3_30
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Nova C Back Convex 45°

Article number: NBA3_45
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Nova C Back Convex 90°

Article number: NBA3_90
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Nova C Back Concave 30°

Article number: NBA4_30
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Nova C Back Concave 45°

Article number: NBA4_45
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Nova C Back Concave 90°

Article number: NBA4_90
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Nova C Back S-Curve L

Article number: NBA6_L
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Nova C Back S-Curve R

Article number: NBA6_R
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Nova C Back Endpiece L

Article number: NBA7_L
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Nova C Back Endpiece R

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Nova C Back Endpiece Corner

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Add-ons

Nova C Wireless Table

Article number: NBX_TW
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Nova C Back Armrest

Article number: NBA_A
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Nova C F&B Armrest

Article number: NBA_A2
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Nova C Table

Article number: NCAB-XX
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Nova C F&B Armrest w/Charger

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Nova C Logo on Rib

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Nova C Leg Charger

Article number: A01D_x
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Configurations

Nova C Back Straight

Article number: NBAC7
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Nova C Back Donut

Article number: NBAC5
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Nova C Back Circle

Article number: NBAC1
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Nova C Back Bracket Convex

Article number: NBAC3
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Nova C Back Bracket Concave

Article number: NBAC2
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Nova C Back Omega

Article number: NBAC4
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Nova C Back Wiggly

Article number: NBAC8
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Nova C Back Tilde

Article number: NBAC10
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Nova C Back Ondular

Article number: NBAC9
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Nova C Back Infinity

Article number: NBAC5
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Nova C Back Stadium

Article number: NBAC11
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Nova C Bowtie

Article number: NBAC12
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Nova C Crossroad 3 Small

Article number: NBXC3
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Nova C Crossroad 4 Small

Article number: NBXC4
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Nova C Crossroad 3 Large

Article number: NBXC6
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Nova C Fidget Small

Article number: NBXC6
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Nova C Fidget

Article number: NBXC5
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Nova C Eye

Article number: NBAC13
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Nova C Droplet

Article number: NBAC13
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Nova C T-Connection

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Modules

Nova C Double Back 100

Article number: NBAD1
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Nova C Double Back 150

Article number: NBED5
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Nova C Double Back 30°

Article number: NBAD2_30
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Nova C Double Back 45°

Article number: NBAD2_45
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Nova C Double Back Endpiece

Article number: NBAD7
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Add-ons

Nova C Wireless Table

Article number: NBX_TW
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Nova C Back Armrest

Article number: NBA_A
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Nova C Table

Article number: NCAB-XX
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Nova C F&B Armrest

Article number: NBA_A2
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Nova C F&B Armrest w/Charger

Article number: NBA_A3
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Nova C Leg Charger

Article number: A01D_x
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Nova C Logo on Rib

Article number: NBA_RL
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Nova C Double Back Endpiece Cover w/Charger

Article number: NBAD_ECC
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Nova C Double B2B Cover

Article number: NBAD_EC2
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Configurations

Nova C Double Back Straight

Article number: NBADC1
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Nova C Double Back Wiggly

Article number: NBACD6
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Nova C Double Back Tilde

Article number: NBADC5
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Nova C Double Back Ondular

Article number: NBACD4
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Nova C Double Back Bracket

Article number: NBEC2
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Nova C Double Back Omega

Article number: NBADC3
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Nova C Crossroad 4 Small

Article number: NBXC4
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Nova C Crossroad 3 Small

Article number: NBXC3
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Nova C Crossroad 3 Large

Article number: NBXC6
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Modules

Leaf Lamp Tree S

Article number: LLT130
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Leaf Lamp Tree M

Article number: LLT230
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Leaf Lamp Tree L

Article number: LLT300
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Add-ons

Leaf Lamp Link Tree Baseplate

Article number: LLT01
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Green transport hubs

We design for travelers and commuters, families and individuals, making comfortable environments a part of every journey. Green’s placemaking approach uplifts waiting areas, brings new life to shops and cafes, and creates areas that offer a sense of calm.

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