Frequently Asked Questions

Nova C Seating Series

Visit the Nova C series page for more info, pictures, inspiration, and projects with Nova C.

What materials are Nova C made of?
The surface of the slats has the option to be either oak or ash plywood. Oak is standard, Ash upon request. Maple is an additional standard option in the US only.

Made from 100% certified sources.

The beech core veneer is from 100% certified sources.
Adhesive with low formaldehyde and VOC content. Treated with hard wax oil with 0% VOV content.

The beam/legs contain more than 90% recycled post-consumer steel.
The plastic feet of Nova C are made of recycled HDPE (OceanIX 100% recycled ocean plastic).
The powder-coated steel frame is made of 85% recycled content.

Measurements: Read more about the details for each module on the Nova C page.

Colours & Finishes
The wood
_S Rubio Monocoat / RMC Oil Plus 2C / All colors in our standard colour collection
_C Rubio Monocoat / RMC Oil Plus 2C / Mixed and Custom colours
Standard Mix colour chart: Colour A 38 %, Colour B 31 %, Colour C 23 %, Colour D 8%
You can find the colour map in the price list under «finishes and materials.»

You can get any colour using the Rubio hard wax. The hardwax Rubio 2C – can be mixed for any approximate RAL colour. Mixed colours come at an additional cost. As the underlying wood has a natural variation, the finished wood will also have natural variation, contributing to live furniture. Natural colours are obtained in one single treatment. (colours often appear more intense on a computer screen)

The metal
Standard metal colours: Interpon D1036 Textura / RAL 9010, RAL 7024, RAL 9005
Custom metal colours: Interpon D1036 Textura / All colours in the collection 
More intense colours need extra treatment. This can be done with a double treatment in one of two ways:

Water treatment
We prefer water treatment since it’s easier to maintain and has less chemicals.
Special treatment is to treat the ribs with water, let dry (fibers raise) and then break the fiber tops gently with a very fine paper. with no additional chemical added, this is a way of making the wood more receptive to the coloured wax.
No extra chemical is needed, but it requires a higher amount of the Rubio wax.  Ask sales for price.

Sustainability
Read more about Nova C and sustainability on the Nova C page under «sustainability.»

Electrical
After fastening the drawbolt catch, you can click together the Wieland-connectors. The chargers are mounted directly on the modules, and the cables will be pre-drawn and connected to the chargers. You will receive an assembly drawing and information with each order with which cables to use where.

Electrics installation procedure (pre-cut cable kits):
The modules come with cables underneath the seating on the side you chose for drawing in power. If this connection point has not been decided beforehand, cables will be on the side for you to put on the right side. Put the modules in place and connect the cord on each module with the connector block on the next module. Connect the starter cable to the connector block next to the power supply, and connect to power (this step is to be checked by the electrician).

Installation

Delivery format: The furniture modules are delivered assembled, and packaged on lightweight wooden pallets per module. Snapping the modules together according to assembly/mounting drawing is quick. Liftoff, rolling to place, unpacking, and recycling package material (plastic and wood) takes the most time.

Seating unwrapping and putting in place
Count 10-20 man minutes per seat (excl bolting if needed, see further information below), including rolling out, unwrapping, and packaging material disposal. The time mainly depends on building logistics, accessibility, and size.

Seating Installation procedure
– liftoff the pallets from the trailer (forklift needed if not freight with tail lift ordered from Green)
– unwrap the package
– pull pallet to the installation place with a pallet truck
– unscrew everything from the pallet (2 pcs, Torx)
– liftoff and put everything in the right place according to the numbers on the drawing
– adjust snap locks and snap together.
– Bolting: Small formations (8-10 seats or less) can be pushed off place – to fix them, and you can specify if you want predrilled holes in the feet in the order. All feet will have holes if not anything else is specified. Minimum two bolts per formation needed, preferably by the starter cable for connected benches). Ask sales for price.
– Nonslip glides: An alternative to bolting is to specify ‘Nonslip glides’ in the order – these modules will be equipped with rubber feet. Ask sales for price.

Maintenance
We have two different maintenance kits (depending on if you have single coloured or mixed coloured slats). These sets are suitable as a start for regular cleaning and small repairs. A bigger volume of hard wax oil can be purchased through Green or a local Rubio dealer.

MAINT_S (Small Maintenance Kit Standard) Ask sales for your price.
Standard colors (up to two colours (slats one color and table one color))
– 100ml hard wax oil of your colour choice/choices
– 1 pcs of 75cl Rubio surface care
– 1 pcs of RMC Woven Cloth per chosen colour/s

MAINT_C (Small Maintenance Kit Custom Color/Mix) Ask sales for your price.
Mixed coloured slats or custom colour/s
– 100ml hard wax oil of your colour choice/choices
– 1 pcs of 75cl Rubio surface care
– 1 pcs of RMC Woven Cloth per chosen colour/s

Cleaning information 
All new maintenance videos can be found here on Youtube
When you clean the furniture, use Rubio Soap weekly or when needed. DO NOT USE DETERGENTS; this will remove the protecting wax layer.

Scratches
Scratches can be fixed and filled using wax oil (RMC Oil Plus 2C of your colour(s). The estimated time is 5-10 min man time per meter. The drying time is 12 hours. Do this every 12 months or when needed.

How much Rubio is needed for maintenance?
Initial treatment (in factory): Minimum 1 liter Rubio RMC 2C for 25-meter seating.
Maintenance (on-site): Minumum 1 liter Rubio RMC 2C for 250 meters Nova C.

Damages
Ribs and arms can easily be replaced if they’re damaged. We recommend ordering a few parts to keep in-site to replace quickly.

Change of rib
The estimated time to change one rib is 5 min. Ask sales for the price of the new rib.

Cleaning
Rubio Soap (for regular cleaning, concentrate, hence more economically)
Rubio Surface Care (Very suitable for cleaning of smaller surfaces, before using the small bottles with RMC Oil Plus 2C, of your colour and to remove local stains)
RMC Oil Plus 2C
The RMC Oil Plus 2C is flammable and used cloths may self-combust. Instruction on what to do with the clots after using the RMC Oil Plus 2C:
– swamp the cloth in water and put it in a plastic bag or
– put in a container that is flameproof.

Full cleaning and maintenance by the Nova C Manual (link to manual). When you repair small scratches you do not need component B showing in the manual, that is why this bottle is not included in the small maintenance kit. You only need the RMC Oil Plus 2C that the small bottles contain.

Removal of graffiti and other difficult stains
Use a white cleaning sponge (‘magic sponge’) for removing marker pen, crayon stains, shoe scuffs, etc. Use only water and clean afterward with the cleaning soap or Surface Care from Rubio Monocoat. If the stain goes away when rubbing gently, no need for re-waxing. You may need to rub harder and for a long time – if you see a colour difference where you have rubbed, then treat with the wax oil afterward (Oil Plus 2C of your colour(s)).
See the Rubio Monocoat video

Extensive rib damage – need for sanding or changing the rib.
If you have deep a scratch or graffiti that the magic sponge does not take, you may want to sand the surface. Take it easy; the surface veneer has a thickness of 0,6mm (an easy option is to change the rib – order spares from info@greenfc.com if you do not have them on-site). How the wood is sanded will affect how much colour it will take when rewaxed. Use sanding paper grit size 100 (?) and work a larger area (not just where the scratch place) and ‘fade out’ the sanding area to achieve even colour result when rewaxed with RMC Oil 2C as by the Ascent Manual. You can order spare ribs with a delivery time of approximately a month. The price depends on the model. Ask sales for price and lead time.

Stains from alkaline e.g., rust stains, radiator water, urine, fertilizers, etc.?
– use Rubio Lime Spot Remover
Black/tannin stains, e.g., rings/stains from cans, flower pots, etc.?
– use Rubio Tannin Remover. Use this after water damage too.

Stains from alkaline e.g. rust stains, radiator water, urine, fertilizers, etc.
Use Rubio Lime Spot Remover

Black/tannin stains, e.g., rings/stains from cans, flower pots, etc.
Use Rubio Tannin Remover. It can also be used after water damage.
Note- We have tested the Tannine Remover on iron/rust-related black stains that magically disappeared (after some soaking time, it is not instant). Read the instructions – you may need to replace the affected rib and bring it home for treatment.

How to move the seating
Modules are easy to unsnap (snapping video here Link to youtube) and move for maintenance (moving video here Link to youtube):
Modules can be pushed small distances on the floor as they have plastic ‘gliders’ . Be sure to lift over tile borders and do not push in high speed – a bench in movement is a lot of energy and if the legs are pushed with speed against a rim you may break the screws holding the legs.

Efficient roll away of Nova C Double
Moving Nova C Double is very efficient with a pallet truck/puller and simple construction of two EU Pallets with two 130cm long planks (12-16mm thick) on top. Just push in, lift 1cm, and the module will ride with the bottom rim of ribs against the planks.
For curved Nova C Double EU Pallets are too wide and need to be modified in width, but also this is a simple operation for any facility caretaker

Bolting to floor
Only small formations need to be bolted to the floor; the others stay in place by their weight.

Use of surface disinfectants on ribs (healthcare)
See: Healthcare and COVID-19: Disinfectant instructions and certifications from Rubio
Also see: Green Healthcare Maintenance Manual

For hospital references, we have many.
We are just as good or better than the competitors there
– the Nova C has more ribs but no beam underneath (that collects dirt and is difficult to reach)
– the Ascent series is specially made with cleaning in mind – large and easy surfaces to clean

Wash with soap and water
Soap and water are good for cleaning and removing the majority of bacteria and viruses, but not to the extent of ‘disinfection’. Removes ‘biofilm’ (layers of dirt that can contain bacteria and viruses). This is needed prior to by-the-book disinfection.

Disinfection
Use Propanol: All propanol-based surface disinfectants are OK for use on the Green furniture.
Not Ethanol: There are two main disinfectant types used in Europe – Ethanol and Propanol based. They are equally efficient, priced, and good to work with. Healthcare contacts we’ve had have always been OK to go totally for propanol, removing the ethanol from the cleaning tray.

Disinfection news
Peroxide-based surface disinfectants are also ok with Rubio up to a concentration of 5% if it’s applied for 5 min and then rinsed with water.Chlorine (Hypochlorite) based surface disinfectants are also ok with Rubio up to a concentration of 1000ppm if it’s applied for 5 min and then rinsed with water. You will find certificates from Rubio on all three substances here Peroxide and Chlorine go under the popular name Bleach. We do not recommend them as they are less good for the environment and cleaners, and Propanol does the disinfection just as good. But they are the only thing used on some markets, and now we can sell sustainable placemaking seating there.
Chlorine dioxide: A new substance that should be ok and environmentally friendly, but yet to be investigated.

Spare parts
We have two different spare part kits
SPARE_S Spare part kit small
SPARE_L Spare part kit large

Estimated lead times 
Standard – Regular required production time 8-12 weeks + shipping time
Custom – Regular required production time 12-16 weeks + shipping time

Warranty
15 years

Buyback System
Products are valuable assets throughout their whole lifecycle. We want to keep these assets in use for as long as possible, even when not needed in the first location. To do this, we offer to buy back our products, refurbish them, and put them back on the market again. The Buyback System is active for all seat modules in our Nova C Series for our European customers. Depending on the state of the furniture and how well they have been maintained, the Buyback percentages will vary. We can handle the maintenance through our Maintenance Service.

Furniture-as-a-Service
The Furniture-as-a-Service is mainly available for our European clients. This service includes regular maintenance and is a functional rental of our furniture through subscription. The setup will vary depending on the country and sector to better tailor the service.

Seamless Table Series

Visit the Seamless table page for more info, pictures, inspiration, and projects with the Seamless table series.

Measurements: Read more about the details for each module on the Seamless table page.

Colours & Finishes
See the Leaf Lamp colour map here.

You can get any colour using the Rubio hard wax. The hardwax Rubio 2C – can be mixed for any approximate RAL colour, and comes with an additional cost. As the underlying wood has a natural variation, the finished wood will also have natural variation, contributing to live furniture. Natural colours have one single treatment. Note: Colours often appear more intense on a computer screen and look slightly different.
Standard metal colours: Interpon D1036 Textura / RAL 9010, RAL 7024, RAL 9005
Custom metal colours: Interpon D1036 Textura / All colors in the collection.

Sustainability
Read more about Seamless table and sustainability on the Seamless table page under «sustainability.»

Electrical
Electrical load is max 6 x 25 W (standard E27 fitting, max 25W)
We do not deliver the light bulbs and end electrical plug (as we deliver globally).
Choose LED Globe bulbs (Ø app 9-12cm), colour warm white 2700K, around 1500 lumen or more, for example, Philips E27 16,5W 827 LED-globe matt.

Leaf Lamp Link Tree M & L come with birdhouse that houses the electric connections.
From the birdhouse there is one 7m white textile 2-pole power connection cable, the total diameter of the cable is 8 mm. Power can be taken:

Leaf Lamp Link Tree S, M & L
1) Cable from ceiling (recommended) or
2) horizontally as an air wire (on app 3,5m height, do put a little bird on it and it will be a nice installation) or
3) following through the trunk down to a floor connection point

Installation
Assembly time: count app 2 hours for the first Unit (130), 1 hour for the following 10-20 units that a person does, then 30-40 minutes per unit.

Number of Units (clusters) of 130 per Tree:
Leaf Lamp Tree M (230) – 4 Units
Leaf Lamp Tree L (300) – 6 Units

Comments on base plate, base plate extension and unassembled branches
– The Base Plate is used to bolt the trunk/Tree to the floor
– The Base plate extension is optional, needed only if the floor does not permit bolting to it.
– Unassembled Branches or pre assembled branches – assembly of branches and leaves can also be done on sight by your personal. See instructions in the manual…. Link to manual. If flatpacked branches and leaves are ordered an “assembly discount” for trees and pendants will be given. Delivered in flat packages, means that the foliage are less sensitive to transport damage and can be packed 12 times more efficiently than pre-assembeled lamps.

The Leaf Lamp Link Tree M and L are modular products where each main branch (“XL branch”) and come with its own electric wire. The wires from each branch are to be connected through Weiland connections onto the main trunk (the connections will be hidden in a wooden birdhouse) by an electrician on site. One wire is then drawn from the Tree connection point to connect to electricity in the building, see recommended alternatives under section electrical. All electrical installations at place needs to be done by a certified electrician on site.
You can count app half a day work for 2 people setting up a Leaf Lamp Tree M or L when received with ‘Branches assembled’, including electrical installation (done by an electrician)

Bolting of Leaf Lamp Link Tree S to the floor
The feet of these S trees do not have holes for bolting, and they will not fall unless someone deliberately push them over – in most places it does not need bolting. Holes can be made like this
1. Drill 3 holes of Ø8mm at app 5 cm from the rim of the ground plate of the foot, evenly spread (at «4, 8 and 12 o’clock»).
2. Three concrete anchors in plastic or metal matching a Ø6mm screw, drill through the terrazzo tiles into the concrete for the concrete anchor to be entirely in the concrete.
3. Three screws of Ø6mm with washer matching the concrete anchor, long enough to go through the tiles and well into the concrete

Maintenance
Short on cleaning foliage:
Leaf Lamp Trees: To be blown off with electric Leaf Blower every 6-12 months, off-hours – make the leaves rattle. A little bit brutal but very efficient and quick. The more often this is done, the easier and quicker to get off the dust. (NO VACUUM CLEANER, that would suck in the leaves.)
See further on cleaning in the Leaf Lamp Manual: link to manual.

More on cleaning foliage
How do you dust the Leaf Lamps?
All lamps have a cleaning need of some sort. Leaf Lamp do not have a ‘fly problem’ as it has an open structure. The wool felt in the leaves in the Leaf Lamp also enjoy the benefit of the wool as being non-static (does not attract dust) and the unbleached colour of the leaves have a ‘dust colour and structure’.
When need for dusting, the large scale (shopping mall / airport) method is to use high pressure air (from a ladder) or an electric leaf blower (from the ground) – one whole lamp can be efficiently blown off in a minute from a point below the lamp.
The small scale method or by 24/7 open locations is to use a feather duster.

Short on cleaning wood table tops (Seamless table):
All new maintenance videos can be found here on Youtube.
Cleaning: To be washed with Rubio Soap (NO DETERGENTS, this will remove the protecting wax layer) weekly or when needed.
Scratches: Scratches to be filled in with wax oil (RMC Oil Plus 2C of your colour(s). Count 5-10 min man time per meter, drying time 12 hours, to be done app every 12 months or when needed.

Cleaning
Rubio Soap (for regular cleaning, concentrate, hence more economically).
Rubio Surface Care (Very suitable for cleaning of smaller surfaces, before using the small bottles with RMC Oil Plus 2C, of your colour and to remove local stains)
RMC Oil Plus 2C

The RMC Oil Plus 2C is flammable and used cloths may self combust. After using the RMC Oil Plus 2C
– swamp the cloth in water and put in plastic bag or
– Put in a container that is flameproof.

Full cleaning and maintenance by the manual (link to manual). When you repair small scratches you do not need the component B showing in the manual, that is why this bottle is not included in the small maintenance kit, you only need the RMC Oil Plus 2C that the small bottles contain.

Removal of graffiti and other difficult stains
Use white cleaning sponge (‘magic sponge’) for removing marker pen, crayon stains, shoe scuffs, etc. Use with only water and afterwards clean with the cleaning soap or Surface Care from Rubio Monocoat. If the stain goes away when rubbing gently, no need for re waxing. You may need to rub harder and for long time – if you see a colour difference where you have rubbed, then treat afterwards with the wax oil (Oil Plus 2C of your colour(s)).
See the Rubio Monocoat video https://www.youtube.com/watch?v=usqqLa6mRaQ
Stains from alkaline e.g. rust stains, radiator water, urine, fertilizers, etc.
Use Rubio Lime Spot Remover
Black/tannin stains e.g. rings/stains from cans, flower pots, etc.
Use Rubio Tannin Remover. Can also be used after water damage.’
(We have tested the Tannine Remover on iron/rust-related black stains that magically disappeared (after some soaking time, it is not instant, read the instructions – you may need to replace the affected rib and bring it home to treat /Johan)

Estimated lead times
Standard – Natural white or Mixed Green leaves, standard coloured table, standard RAL colour
Leaf Lamp Pendant 4-12 weeks + shipping time
Leaf Lamp Tree S 4-12 weeks + shipping time
Leaf Lamp Tree M and L 6-8 weeks + shipping time
Leaf Lamp Metal Tree S 6-8 weeks + shipping time
Leaf Lamp Metal Tree M and L 8-16 weeks + shipping time
Leaf Lamp Metal Tree and Seamless Table 8-16 weeks +shipping time
Custom – coloured leaves, custom coloured seamless table tops, custom RAL colour
Leaf Lamp Pendant 4-12 weeks + shipping time
Leaf Lamp Tree S 4-12 weeks + shipping time
Leaf Lamp Tree M and L 6-8 weeks + shipping time
Leaf Lamp Metal Tree S 6-8 weeks + shipping time
Leaf Lamp Metal Tree M and L 8-16 weeks + shipping time
Leaf Lamp Metal Tree and Seamless Table 8-16 weeks + shipping time

Warranty
5 years